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To create such a typology, Fintech Pair Finance, which specializes in debt collection, analyzed data from more than 400,000 debt collection cases and the corresponding debtor communication. This resulted in a customer typology study that defines a total of 16 different debtor types. (€)
"Typically, these are customers who are in a difficult financial situation and tend to reject any payment solution," Minou Ghaffari tells WELT AM SONNTAG. She heads the behavioral research department at debt collection provider PAIR Finance.
"Our message comes via SMS, WhatsApp and e-mail and lands on a wearable, smartphone or tablet. This finally puts an end to the age of confrontational, monotonous mass communication by reminder letter or telephone, and communication takes place at eye level," clarifies Stricker. According to Stricker, all outbound customer communication takes place via AI. (Print article)
We are happy to introduce you to our new PAIR Finance Analytics Dashboard: Real-time charts show your expected payout, give insights into data-quality and customer-centric KPIs.
With PAIR Finance's REST API-based collection platform, the digitization of receivables management succeeds with significantly less effort. In this article, we show the benefits of case management with the PAIR Finance REST API.
PAIR Finance aims to provide the best payment experience in collections and announces its cooperation with payment service provider Adyen. The partnership enables the fintech to flexibly expand its attractive set of payment methods both nationally and internationally.
Pair Finance GmbH
Hardenbergstraße 32, 10623 Berlin