Digital receivables management for digital customers. If online retailers want to survive amid increasingly fierce competition, they must provide user-friendly payment options and thus enter into risks. Recognising and preventing this through customer-oriented receivables management is what we do.
PAIR Finance offers efficient, innovative receivables management for online payment service providers. The focus here is very much on your client’s end customer. PAIR Finance uses targeted measures in the debt collection process to both secure the liquidity of the payment service provider and retain the relationship with the end customer.
The high costs of attracting customers are putting pressure on margins, especially for banks and fintechs. This is why customer-oriented claims management and a contemporary, digital solution are critical.
In the insurance industry, it is important to maintain existing customer relationships. The focus here is on NPS. In order to ensure this, PAIR Finance receivables management for insurance companies relies on a combination of customer-friendliness and uncomplicated, digital solution options.
One of the major challenges of receivables management for mobility companies is the fact that the sums involved are often very small. At the same time, reliable customer retention is one of the key factors in business success. This is exactly where our digital, efficient process comes in.
Especially for companies offering online services, receivables management in the digital age must be kept simple and efficient. In the digital world, there is a particular desire to retain customers after the settlement of the payment issue.
PAIR Finance’s digital approach to receivables management is the perfect complement to digital media products. Those streaming music or consuming online media are unlikely to want to receive letters in the post. At the same time, real-time reporting of payments received is critical for the activation of media accounts.
Particularly among utilities companies, we often see an urge to rush into legal proceedings, which does not fit in with a customer-driven approach. This is exactly where PAIR Finance comes in, with its dynamic, intensive out-of-court recovery process which attempts to retain the customer relationship despite the debt collection.
Whether you’re a network operator or a service provider, it does not matter how digital our agents are, we will find the right channel for communication with your clients. Especially if one channel is already closed.